Bizomy - Refund Policy

Refund Policy

Understand the refund policy for digital products purchased from by reading our Refund Policy.


At, we strive to ensure our customers are satisfied with their purchases. However, due to the nature of our digital products, we have specific policies regarding refunds. This Refund Policy outlines the circumstances under which refunds may be granted, to protect both and our customers.

Digital Products Refund Policy

General Refund Policy

All sales of digital products, including but not limited to eBooks, software, courses, and downloadable content, are final. Due to the instant access to these digital products upon purchase, we do not offer refunds unless explicitly stated otherwise on the product’s landing page.

Refund Eligibility

Refunds for digital products may be considered under the following conditions:

  • If the product is defective or not as described.
  • If there was a duplicate purchase due to a technical error.
  • If a refund policy is specifically stated on the product’s landing page, in which case the terms of that specific refund policy will apply. For example, certain products may have a 14-day refund policy as stated on their respective landing pages.

Defective or Not as Described Products

If you receive a digital product that is defective or not as described, you must contact us within 7 days of the purchase date. Please include proof of the defect or discrepancy, such as screenshots or error messages. We will investigate the issue and, if deemed valid, will offer a replacement or a refund.

Duplicate Purchases

In case of a duplicate purchase due to a technical error, please contact us immediately. We will verify the duplicate transaction and issue a refund for the duplicate charge.

Specific Refund Policies

Certain products may come with a specific refund policy, such as a 14-day refund guarantee, as stated on the product’s landing page. If such a policy is stated, it will override the general refund policy for that particular product. To be eligible for such specific refunds, you must adhere to the conditions outlined on the product’s landing page.

Refund Request Procedure

To request a refund, please follow these steps:

  1. Contact Us: Send an email to with the subject line “Refund Request”. Include your order number, the product name, and a detailed explanation of the reason for the refund request.
  2. Documentation: Attach any relevant documentation to support your claim, such as proof of purchase, screenshots, or error messages.
  3. Review: Our team will review your request within 7 business days. We may contact you for additional information if needed.
  4. Decision: We will notify you of the decision via email. If your refund request is approved, the refund will be processed to the original method of payment within 14 business days.

Handling of Refunds

Refunds will be processed to the original method of payment. Please note that it may take additional time for the refund to appear in your account due to processing times of your financial institution or payment gateway delays. is not responsible for any delays caused by the financial institution or payment gateway.

Currency Fluctuations

All refunds will be issued in the original purchase currency. is not responsible for any discrepancies caused by currency fluctuations or exchange rates.

Exceptions to the Refund Policy

We reserve the right to deny refund requests in the following situations:

  • If the request is made more than 7 days after the purchase date, unless a specific longer refund period (such as 14 days) is stated on the product’s landing page.
  • If there is evidence of abuse or fraudulent activity.
  • If the product has been used or consumed in a manner that goes beyond its intended use.
  • If sufficient proof or documentation of the defect or issue is not provided.

Finality of Refund Decisions

All refund decisions made by are final. We reserve the right to make the final determination on all refund requests.

Consumer Rights

This Refund Policy does not affect any statutory rights you may have as a consumer under applicable law. Different jurisdictions may provide different rights for consumers, and this policy is intended to comply with those rights where applicable.

Changes to This Refund Policy reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on this page with an updated revision date. Your continued use of our website after any changes constitute your acceptance of the new Refund Policy.

Contact Information

For any questions about this Refund Policy, please visit our Contact Page or email us at

By making a purchase on, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.

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